Legal

Privacy Policy

Our commitment

Inclusion Living is committed to protecting your privacy. This policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

We may collect personal information including your name, contact details, NDIS number, health information, and support requirements. This is collected directly from you, your nominated representatives, or the NDIS as needed to provide our services.

How we use your information

Your personal information is used to deliver disability support services, coordinate care with other providers, comply with NDIS requirements, and communicate with you about your supports. We do not sell or share your data for marketing purposes.

Data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure record keeping systems, staff training, and controlled access to participant files.

Access and correction

You have the right to request access to your personal information and to ask for corrections if it is inaccurate, incomplete, or outdated. Please contact us to make a request.

Cookies and website

Our website may use cookies to improve your browsing experience. You can choose to accept or decline cookies through your browser settings or our cookie consent banner.

Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at merie@inclusionliving.com or call 0474 955 857.